Hey there! I’m Christine, a full-stack design researcher and product strategist 👩🏽‍💻

I translate data into actionable insights that business leaders use to inform successful product and service strategy, and I strive to demonstrate how keeping user needs at the forefront of decision-making supports the bottom line and achieves business goals.

My UX research philosophy 🧠

  • Bring stakeholders into the process, early!

  • Balance research rigor with the demands of the speed and budget of business.

  • Use an equity framework throughout the research process — ask me about it!

  • Storytelling is a powerful way to make change.

  • There’s always more we can learn.

  • If it’s good for people, it’s probably also good for business.

A typical day in my life 📊

Conduct all kinds of qualitative research in any environment 

  • 1-on-1 interviews, contextual inquiries, usability testing, diary studies, ride-alongs

  • participatory research, co-creation

  • remote, in-lab, in-home, on-the-street

  • moderated, unmoderated

Often supported by larger scale quantitative methods and partners:

  • surveys, A/B tests, card sorts, experiments, web analytics, eye tracking

Lead research from start-to-finish

  • Develop research plans to understand complex product landscapes and user needs

  • Anticipate risks and solve challenges with out-of-the-box solutions

  • Recruit participants

  • Manage research teams, timelines, and budgets

  • Analyze multiple data streams

  • Present a coherent and actionable narrative

  • Produce videos that bring the user experience to life and help stakeholders walk in their shoes

Breakdown silos and collaborate with product leaders, including:

  • Directors of Product, Design, CS, etc.

  • UX Designers

  • Product Managers

  • Marketers

  • Engineers

  • Data Scientists

Evangelize a human-centered approach

  • Teach others how to research

  • Proactive communication

  • Experiment and improve internal research flows